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CASE STUDY

How PatientPartner Scaled to $5M in Revenue and 20,000+ Active Users with a Customized SaaS Platform

THE TLDR 

THE COMPANY:

PatientPartner (www.trypatientpartner.com)

THE CHALLENGE:

Build and launch a customized SAAS offering that could scale through technology.

WHAT WE DID:

  • Brand Development, 

  • Full Stack Web Design & Development

  • Performance & Retention Marketing

  • Customized Operational Flows 

  • Strategic Growth Planning 

  • Comprehensive Go To Market Sales Strategy

THE RESULTS: 

  • Generated over $5M in annual revenue 

  • Over 20,000+ active users 

  • #1 Web ranking for Patient Engagement Solutions 

  • 500% Year over Year Growth

  • Full digital offering and booking system resulting in 10hrs+ in saved hours weekly.

Patient Partner Case Study
Patient Partner Case Study

CASE STUDY

How PatientPartner Scaled to $5M in Revenue and 20,000+ Active Users with a Customized SaaS Platform

THE TLDR 

THE COMPANY:

PatientPartner (www.trypatientpartner.com)

THE CHALLENGE:

Build and launch a customized SAAS offering that could scale through technology.

WHAT WE DID:

  • Brand Development, 

  • Full Stack Web Design & Development

  • Performance & Retention Marketing

  • Customized Operational Flows 

  • Strategic Growth Planning 

  • Comprehensive Go To Market Sales Strategy

THE RESULTS: 

  • Generated over $5M in annual revenue 

  • Over 20,000+ active users 

  • #1 Web ranking for Patient Engagement Solutions 

  • 500% Year over Year Growth

  • Full digital offering and booking system resulting in 10hrs+ in saved hours weekly.

READY FOR YOUR STORY?
Patient Partner Case Study
Patient Partner Case Study

THE WHOLE DAMN THING

Patrick Frank Star
Patrick Frank Star

PatientPartner needed a scalable SaaS platform that could revolutionize patient engagement in the healthcare industry. The goal was ambitious: build a comprehensive platform that connects patients with experienced mentors who’ve undergone similar treatments, helping them navigate complex medical decisions. This required a robust tech stack, strategic brand positioning, and a go-to-market strategy that would dominate the healthcare space.

Key Areas of Improvement:

  • Brand Development: Building a recognizable, trusted brand in patient engagement.

  • Full Stack Web Design & Development: Creating a scalable, user-friendly SaaS platform.

  • Performance & Retention Marketing: Driving growth and keeping users engaged.

  • Customized Operational Flows: Streamlining processes for both patients and mentors.

  • Strategic Growth Planning: Designing a roadmap for long-term growth.

  • Comprehensive Go-To-Market Sales Strategy: Ensuring a successful product launch and market penetration.

Our Approach: Building a Scalable, High-Impact SaaS Platform

The challenge was clear: build a powerful SaaS offering that could scale rapidly and deliver measurable impact in the healthcare industry. Our approach focused on both technical execution and market strategy, creating a platform that drives revenue and engagement.

1. Brand Development: Establishing Trust and Credibility

Building a trusted brand in the healthcare space is no easy task. We developed a brand identity for PatientPartner that communicated authority, empathy, and innovation. From the logo to the messaging, everything was designed to inspire trust in both patients and healthcare providers. This branding laid the foundation for PatientPartner’s market dominance.

2. Full Stack Web Design & Development: Creating a Seamless User Experience

PatientPartner needed a platform that could handle thousands of users and still provide a seamless, intuitive experience. Our team designed and developed a full-stack SaaS platform that was not only scalable but easy to use. The platform allows patients to connect with experienced mentors, schedule consultations, and access valuable resources—all with just a few clicks.

This infrastructure was built with future scaling in mind, ensuring that the platform could grow alongside PatientPartner’s user base without missing a beat.

3. Performance & Retention Marketing: Driving Growth and Engagement

Getting users on the platform was just the first step—we needed to keep them engaged. We implemented a comprehensive performance marketing strategy using targeted ads, SEO, and email campaigns to drive traffic. On the retention side, we developed automated workflows and personalized communication to keep users engaged, leading to over 20,000+ active users on the platform.

4. Customized Operational Flows: Streamlining for Efficiency

Efficiency was key to scaling PatientPartner. We created customized operational workflows that automated critical processes—whether it was patient onboarding, mentor matching, or follow-up communications. These automated systems allowed PatientPartner to scale quickly while maintaining a high level of service quality.

5. Strategic Growth Planning: Mapping Out the Future

To ensure sustained growth, we provided strategic growth planning that mapped out a clear roadmap for PatientPartner’s future. This plan included everything from platform upgrades and feature additions to marketing initiatives and partnership opportunities.

6. Comprehensive Go-To-Market Strategy: Capturing the Healthcare Market

Launching a SaaS product in the healthcare space requires precision. We built a go-to-market sales strategy that targeted key healthcare providers and patients alike. By focusing on high-value partnerships and press coverage, we positioned PatientPartner as the #1 choice for patient engagement solutions, securing the top spot in web search rankings.

The Results: Explosive Growth and Market Domination

The results of PatientPartner’s SaaS launch were nothing short of remarkable:

  • $5M+ in annual revenue generated through a combination of performance marketing and strategic partnerships.

  • 20,000+ active users leveraging the platform for patient mentorship and guidance.

  • #1 web ranking for Patient Engagement Solutions, making PatientPartner the go-to solution in the healthcare space.

  • 500% year-over-year growth, scaling rapidly as the platform gained traction.

Conclusion: Revolutionizing Patient Engagement with a Scalable SaaS Platform

PatientPartner’s success story highlights the power of a strong brand, a seamless tech stack, and a strategic approach to market entry. By focusing on both the technical execution and long-term growth strategy, we helped PatientPartner become the #1 player in patient engagement, generating millions in revenue and scaling their platform to over 20,000 users.

Looking to build a scalable SaaS platform that delivers results? Let’s chat about how we can take your idea from concept to market leader.

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